Privacy Policy
Privacy Policy
Effective Date: August 2026
This Privacy Policy explains how Child Dress Hub ("we," "our," or "us"), operated by Hensor Genesis Limited, collects, uses, and safeguards your personal data when you visit or make a purchase from childdresshub.com (the "Site").
1. Information We Collect
When you interact with our Site, we collect the following categories of information:
- Order & Contact Information: Name, billing address, shipping address, email address, phone number, and order details.
- Payment Details: Encrypted transaction identifiers processed securely by certified third-party payment gateways (e.g. PayPal, Stripe). We never store your full credit card numbers on our servers.
- Device & Browsing Data: IP address, browser type, operating system, time zone, referring URLs, and browsing behavior gathered via cookies and analytics pixels.
2. How We Use Your Information
We process your data for the following essential business purposes:
- To fulfill, ship, and track your orders and process returns.
- To communicate order status updates, delivery alerts, and customer service responses.
- To screen orders for potential fraud or security risks.
- To optimize site speed, mobile experience, and product catalog displays.
- To deliver relevant product recommendations and promotional newsletters (only if explicitly opted-in).
3. Data Sharing & Third Parties
We never sell, rent, or trade your personal information to third parties for their independent marketing purposes. We only share necessary data with trusted service providers, including:
- Logistics & Couriers: To deliver physical parcels to your destination address.
- Payment Processors: To authenticate and execute secure global payments.
- IT & Cloud Hosting: To ensure high website availability and data protection.
4. Your Rights (GDPR & CCPA Compliant)
Depending on your location (such as the European Economic Area, UK, or California, USA), you have the right to request access to the personal data we hold about you, request corrections, or ask for your personal data to be permanently erased.
To exercise any of these rights, please contact our privacy representative at support@childdresshub.com.
5. Cookies & Tracking Technologies
Our Site utilizes functional cookies to remember items in your cart and analytics cookies to measure site performance. You can manage or disable cookies at any time via your browser settings.
6. Children's Privacy
Although our products are designed for children and babies, our website and purchasing transactions are intended strictly for adults (parents and guardians over the age of 18).